Frequently Asked Questions

Is Foot Pain Normal?

Foot pain is not normal. Pain is not normal, and it is the way your body tries to tell you that something is wrong.

Why visit a Podiatrist?

A Podiatrist is trained to assess, diagnose and treat foot and lower limb problems. These may include skin and nail problems, foot and ankle injuries, foot complications related to diabetes and other medical conditions and problems with gait or walking.

Can I use my private health cover?

Yes, you can use your private health cover. Solid Footing Podiatry utilises HICAPS which is an electronic health claims and payments system that enables claims to be processed on the spot. Depending on your level of cover, which you will need to check with your health fund. We can provide the codes on request.

Do I need a doctor’s referral?

Most people do not need a referral to see a Podiatrist. However, these funding schemes require a referral from your doctor, Department of Veterans Affairs (DVA), Workers Compensation or people who have health conditions managed under a Chronic Disease Management (CDM) plan.

Does your clinic Bulk bill?

Yes, if you have a Referral form for Individual Allied Health Services under Medicare for Patients with a Chronic Disease Management (CDM) plan.

Do you provide accounts or is payment required at the appointment?

No accounts, we require payment on the day for all services provided (Health Fund rebate, Visa, MasterCard or cash).

Do you treat ingrown toenails?

Yes

How can I book and appointment?

Call us on 0439326171 . It’s that easy.

What should I bring to my appointment?

Please bring the shoes you wear predominantly (i.e. work, sport or leisure), also bring any x-rays or other reports that you may have.

Does Solid Footing Podiatry sell shoes?

Yes. We have access to Anydone, Dr Comfort, Revere and others. We love Ascent shoes.